Terms of Service

1. Acceptance of These Terms

By accessing, browsing, booking services from, or otherwise using this website or any services provided by J Browning Studio, LLC (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”).

If you do not agree to these Terms, do not use this website or our services.

2. Description of Services

J Browning Studio, LLC provides digital marketing, website design and development, WordPress training, SEO, local SEO, paid advertising management, automation consulting, reputation management, photography, branding, and related consulting services (“Services”).

Specific deliverables, timelines, pricing, and scope are defined in a written proposal, service agreement, booking confirmation, invoice, or client onboarding document (each, a “Service Order”).

If there is a conflict between these Terms and a Service Order signed or expressly accepted by both parties, the Service Order controls.

3. Eligibility

By using our Services, you represent that:

• You are at least 18 years old;
• You have the authority to bind a business entity (if applicable); and
• You are using our Services for lawful business or personal purposes.

4. Client Responsibilities

You agree to:

• Provide accurate and complete information;
• Provide requested access, content, and approvals in a timely manner;
• Maintain backups of your data and website content; and
• Use our Services in compliance with all applicable laws and platform policies.

Delays caused by missing information, access, or approvals may affect timelines and are not the responsibility of J Browning Studio, LLC.

5. Payments, Fees, and Refunds

5.1 Payments

All fees are due as stated in your Service Order, invoice, or subscription plan. Recurring services may be billed monthly in advance. Late or unpaid balances may result in suspension or termination of Services.

5.2 Refunds

Unless otherwise stated in writing:

• Setup fees, consulting time, training sessions, and completed work are non-refundable.
• Monthly services are billed in advance and are not prorated.

6. Intellectual Property

6.1 Our Materials

All templates, processes, frameworks, training materials, automation workflows, designs, documentation, and content created by us (excluding Client Content) remain our intellectual property unless otherwise agreed in writing.

6.2 Client Content

You retain ownership of content you provide (“Client Content”). You grant us a limited, non-exclusive license to use Client Content solely to perform the Services and to display work examples in our portfolio unless you notify us in writing to opt out.

7. Third-Party Tools & Platforms

We may use or recommend third-party tools and platforms (e.g., WordPress, hosting providers, GoHighLevel, Google, Meta, email and analytics tools). We are not responsible for:

• Downtime, failures, or outages of third-party services;
• Platform policy changes or feature changes;
• Account restrictions or suspensions imposed by third parties; or
• Costs charged by third parties.

8. Disclaimer of Warranties

THE SERVICES AND WEBSITE ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY IMPLIED WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

We do not guarantee specific outcomes or results, including SEO rankings, ad performance, lead volume, or revenue. Results depend on many factors outside our control.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

9.1 Damages Cap

Our total liability for any claim arising out of or relating to the Services, the website, or these Terms shall not exceed the total amount you paid us in the twelve (12) months preceding the event giving rise to the claim.

9.2 Excluded Damages

In no event shall we be liable for any indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages, including but not limited to lost profits, loss of revenue, loss of data, business interruption, or loss of goodwill, even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify, defend, and hold harmless J Browning Studio, LLC and its owners, contractors, and affiliates from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising from or related to:

• Your use of the Services;
• Your violation of these Terms;
• Your violation of any law or third-party rights; or
• Client Content you provide.

11. Mandatory Binding Arbitration & Class Action Waiver

11.1 Agreement to Arbitrate

Any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or the relationship between you and us shall be resolved by binding arbitration on an individual basis, and not in court.

11.2 Administrator & Rules

Arbitration shall be administered by the American Arbitration Association (AAA) under its applicable rules, including the Commercial Arbitration Rules, as in effect at the time the arbitration is initiated.

11.3 Waiver of Court & Jury Trial

You and we each waive the right to sue in court and the right to a jury trial.

11.4 Class Action Waiver

You and we agree that any claims will be brought only in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims or preside over any form of class or representative proceeding.

11.5 Location, Governing Law, and Arbitration Venue

Unless otherwise agreed by the parties, arbitration will take place in Virginia. These Terms are governed by the laws of the Commonwealth of Virginia, excluding conflict-of-law rules.

11.6 Severability

If any portion of this Arbitration & Class Action Waiver section is found unenforceable, the remainder shall remain in effect to the maximum extent permitted by law.

12. Optional Arbitration Opt-Out

You may opt out of the arbitration agreement in Section 11 by sending written notice within 30 days of first accepting these Terms to:

Email: hello@jbrowning.studio

Your notice must include your name and the date you accepted these Terms. If you opt out, neither you nor we can require the other to arbitrate disputes.

13. Termination

We may suspend or terminate Services at our discretion if you breach these Terms, fail to pay fees, or engage in abusive, unlawful, or unethical behavior.

Upon termination:

• Outstanding balances remain due;
• Access to systems, accounts, or deliverables may be revoked; and
• We will provide any deliverables owed under an active Service Order only as required by that Service Order.

14. Changes to These Terms

We may update these Terms from time to time. Changes become effective when posted on this page with an updated “Last Updated” date. Your continued use of the website or Services after changes constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles.

16. Contact Information

J Browning Studio, LLC
Website: https://www.jbrowning.studio
Email: hello@jbrowning.studio
Phone: +1 (202) 838-6577